Sunday, August 09, 2009

Walgreens you suck

My wife calls Walgreens and CVS to find out which pharmacy is cheaper for a prescription she needs filled. Walgreens quotes $11 and CVS $17 so she obviously drops it off at Walgreens. When she goes to pick it up Walgreens say that they made a mistake and that it's $19. My wife asks if they can either honor their original quote or price match CVS and they say they will do neither but my wife can take her prescription back and get it filled at CVS. My wife not wanting to waste another hour and suspecting that the gas will cost $2 sucks it up and gets the prescription from Walgreens.

Walgreens that's BAD customer service - today you are at the top of my list of "Companies That Suck."

1 comment:

Fat Charlie the Archangel said...

I'm here to tell you that Walgreen's hold music is enough to make you want to hang up the line - especially on a speaker phone.

Which may, after all, be the idea.

jim p.