The garage received a replacement module and fitted it for the OnStar system. Setting up an account with OnStar was a complete mess. I pressed the button and it took about an hour to finish the process with someone who obviously couldn't speak English very well. For a moment I thought that it had been outsourced to another country but he assured me that he was in south Michigan (I think).
He also had a lot of difficulty hearing me which makes me wonder if the equipment is still faulty. I have tried OnStar in an identical car and the transmission and reception of voice was very clear.
After set-up was finished I was too tired to try it out and so left it for the following day...
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